Privacy Policy

1. Who we are

KlevaKiosk is a digital signage platform operated by Kleva Technologies. When we say "we", "us", or "our", we mean Kleva Technologies. When we say "you" or "your", we mean the person or business using our service.

If you have questions about this policy, contact us at [email protected].

2. What information we collect

Account information. When you register, we collect your name, email address, and the name of your business or organisation.

Content you create. We store the menus, galleries, images, videos, and other content you upload or create within the platform.

Usage data. We collect information about how you use KlevaKiosk — pages visited, features used, and device and browser information — to improve the service.

Customer interaction data. If your customers interact with your kiosk screens or QR menus, we may collect anonymous usage data (e.g. which menu items were viewed). We do not collect any personal data about your customers.

3. How we use your information

• To provide and operate the KlevaKiosk service
• To send you account-related emails (password resets, billing receipts)
• To improve and develop the platform based on usage patterns
• To respond to your support requests
• To comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for advertising.

4. How we share your information

We share data only with the following categories of service providers who help us operate KlevaKiosk:

• Cloud hosting — to store your data securely
• Payment processors — to handle billing (they never receive your full card details)
• Email providers — to send transactional emails

All providers are bound by data processing agreements and are prohibited from using your data for their own purposes.

We may disclose information if required by law or to protect the rights, property, or safety of our users or others.

5. Data retention

We keep your account data for as long as your account is active. If you close your account, we delete your personal data within 30 days, except where we are required to retain it for legal or financial reporting purposes (typically 7 years for billing records).

6. Your rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Export your data in a portable format
• Object to or restrict how we process your data

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

7. Cookies

We use essential cookies to keep you logged in and to protect against cross-site request forgery. We do not use advertising or tracking cookies. You can disable cookies in your browser, but the application may not function correctly without them.

8. Security

We protect your data using industry-standard practices: encrypted connections (HTTPS/TLS), hashed passwords, and access controls. No system is perfectly secure — if you believe your account has been compromised, contact us immediately.

9. Changes to this policy

If we make material changes to this policy, we will notify you by email and update the "last updated" date at the top of this page. Continued use of KlevaKiosk after changes take effect constitutes acceptance of the revised policy.

10. Contact

Questions or concerns about your privacy? Email us at [email protected].